Privacy Policy

Information We Collect

We collect information that you provide directly when you create an account, complete verification procedures, make deposits or withdrawals, or contact our support team. This typically includes details such as your name, date of birth, email address, residential address and payment information. We also gather technical and usage data automatically, including your IP address, browser type, device information, pages visited and the times and dates of your activity on our platform. This helps us maintain the smooth operation of our services and improve the overall player experience.

How We Use Your Information

The data we collect enables us to manage your account effectively, process transactions securely, personalise your gaming environment and deliver relevant customer support. We also use it to verify your identity, prevent and detect fraudulent activity, meet regulatory and licensing obligations, and analyse trends to develop and enhance our offerings. From time to time we may send you important service messages or, where you have consented, promotional communications about bonuses and new games. You can adjust your marketing preferences at any time through your account settings.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with carefully selected service providers who assist in delivering our services, such as payment processors, identity verification agencies, hosting providers and professional advisers. These parties are contractually obliged to keep your information secure and to use it only for the purposes we specify. We may also disclose data when required to do so by law, regulatory authorities or licensing bodies, or to protect the rights, property and safety of Tikitaka Casino, our players and the public.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enable certain functions, remember your preferences, understand how visitors interact with our platform and improve performance. These may include essential cookies necessary for account login and transaction processing, as well as analytics and preference cookies. You can manage or disable cookies through your browser settings, although doing so may limit certain features or prevent full functionality of the site.

Data Security

We take the protection of your personal data seriously and implement appropriate technical and organisational measures to safeguard it against unauthorised access, accidental loss, misuse or alteration. These measures include encryption of sensitive information, secure servers, access controls and regular security reviews. While we make every reasonable effort to protect your information, no system can guarantee complete security, and we encourage players to maintain the confidentiality of their own account credentials.

Your Rights

You have the right to request access to the personal data we hold about you, to ask for corrections if any details are inaccurate, and to request deletion or restriction of processing in certain circumstances. You may also object to particular types of data processing or withdraw any previously given consent. To exercise these rights, please contact our customer support team with sufficient information to verify your identity. We will respond to your request within the timeframes required by applicable law.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date. We recommend that you review the Privacy Policy periodically to stay informed about how we collect, use and protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about our privacy practices, please do not hesitate to contact our support team through the live chat or email address provided on our website.